Introduction:
At Vast Reach Technologies LLC, we are committed to protecting your privacy and handling personal information responsibly. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, request a quote, purchase services, or communicate with us by email, phone, or SMS (where applicable). We comply with applicable U.S. privacy and communications requirements. Where SMS messaging is used, we follow applicable carrier and program requirements.
Personal information we collect:
Personal Information: When you sign up for our services, request a quote, subscribe to our communications, submit information through lead forms, or otherwise interact with us, we may collect personal information such as your name, email address, phone number, project details, and other contact information you choose to provide.
Usage Information: We may also collect information about how you use our website and services, including IP address, browser type, device information, and other data related to your interactions with our site and communications.
How We Use Your Information:
Communication: We use your personal information to respond to inquiries, provide service-related updates, and share information about our services through email, phone, and SMS (where applicable), based on your preferences and interactions with us.
Service Delivery: Your information helps us to manage your account, provide customer support, and deliver our services.
Improvement: We may analyze usage data to improve our website, services, and communications, tailoring our offerings to better meet your needs.
Legal Compliance: We use your information to comply with applicable legal requirements.
Sharing Your Information:
Service Providers: We may share your personal information with third-party service providers who assist us in delivering our services. These providers are required to protect your information and use it only for the purposes we specify.
Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal processes, or to protect our rights and property.
We do not sell your personal information.
Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties’ privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.
SMS Communications (where applicable):
If you opt in to receive SMS messages from us, message frequency may vary. Message and data rates may apply. You can opt out at any time by replying with the word “STOP” to any message you receive from us. For assistance, reply “HELP” or contact us at info@vastreachtechnologies.com.
Opt-In and Opt-Out:
Opt-In: By providing your contact details and confirming your subscription or request, you opt in to receive communications from us, including service updates and other relevant messages, through email and SMS (where applicable).
Opt-Out: You can opt out of SMS communications by replying with the word “STOP” to any message you receive from us. To unsubscribe from emails, click the “unsubscribe” link in any of our emails or contact us directly at info@vastreachtechnologies.com.
Data Security:
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes using encryption, secure servers, and regular security assessments.
Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Your Rights:
You have the right to access, correct, or delete your personal information. You may also request that we limit or stop processing your data, subject to certain exceptions. To exercise these rights, please contact us at info@vastreachtechnologies.com.
Changes to This Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and we encourage you to review this policy periodically.
Contact Us:
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@vastreachtechnologies.com or (786) 744-5150.